TOUR LEVELS: Listed on each day and overall for tour
1. Easier: usually means fewer than 25 miles per day and no major challenging or hilly sections.
2. Easier to Intermediate: means about 25-40 miles per day or additional hills.
3. Intermediate: means about 30-50 per day with some hills and/or challenges.
4. Intermediate to Advanced: means up to about 40 miles per day or less than 40 miles and more challenging terrain.
5. Advanced: usually means more than 40 miles per day, but mainly there is some very challenging terrain.
To reserve a place on a tour, or for additional information, call us at 1-800-257-2226, visit the tour page for that tour on our website www.DiscoveryBicycleTours.com, or email us at firstname.lastname@example.org. Reservations will be confirmed upon our receipt of your deposit and are subject to availability. As soon as we receive your deposit, we will confirm space is available and then email you confirmation materials with information about your trip. Included will be Trip Cancellation Insurance details, directions for traveling to your tour, a Special Dietary Requirement form and a Sample Release of Liability form.
DEPOSITS AND FINAL PAYMENTS
Tour deposits (per person) are due upon receipt of your reservation and are $300 for a 3-Day/2-Night tour and $500 for all other tours. Final payments for most tours are due 60 days (for most domestic tours) or 90 days (for most international tours) prior to the start of your tour. Final payments for the Florida Keys Multi-Adventure tour, Chile's Lakes & Volcanoes tour, and the Bike & Barge tours are due 120 days prior to the start of you tour. Final payments for our Vietnam Adventure are due 150 days prior to the start of your tour. All deposits and final payments can be made by check or major credit card, and can be mailed in to PO Box 700, Woodstock, Vermont 05091 or made online or by calling us at 1-800-257-2226. All deposits are applied to the full tour price.
CANCELLATION & REFUND POLICIES
TRIP CANCELLATION INSURANCE
Please purchase Trip Cancellation Insurance since we are unable to make any exceptions to our cancellation policy – even for personal emergencies. Trip Cancellation Insurance covers the cost of your Discovery Bicycle tour and other travel expenses in case you cancel for any number of reasons. Compare prices and policies at www.insuremytrip.com Please note that if you choose Generali Travel Insurance (formerly CSA Travel Insurance), which serves U.S. citizens, and use the code 20181015 or this link https://www.generalitravelinsurance.com/?partner=20181015#gaq, we do receive a referral commission from them. Canadian citizens will find Trip Cancellation Insurance at www.travelguard.ca
A limited number of guaranteed private rooms are available on most tours at an additional cost. This cost is indicated on each tour page. Single travelers willing to share a room pay the regular rate. (Note: This option may not be available during times of travel restrictions due to health concerns.)
THE FIRST DAY
Arrival times and check-in information are specific to each tour. Please look for details in your Confirmation Packet.
FINAL DAY DETAILS
Our inns provide ample parking for all of our tours. Most tours end between 1 pm and 2 pm on the final day (depending on the pace at which you ride) but please check your confirmation materials and make your departure plans accordingly.
Some of our inns have family pets. Let us know if you have any relevant allergies.
Children are very welcome on most of our tours if they are at least 10 years old, are physically capable of participating in the tour, and are accompanied by a parent or legal guardian.
BRINGING YOUR OWN BIKE
Your bicycle should be in good shape and have gearing to manage hills. Please have your bike thoroughly checked by a professional bike mechanic before you arrive.
FREE USE OF BIKES
We are happy to provide you with a hybrid or road bike to use at no charge (except on our Adventure Tours, where you bring your own bike). Our bikes come equipped with a front handlebar bag or rear carrier, water bottle and flat pedals. Pedal cages and soft gel seat covers are available on request. We are also happy to put your own clipless pedals (pedals that attach to your biking shoes) and seat on your bike if you wish. Specific details and the styles of bikes available in each location are indicated below. A limited number of e-bikes are also available at no charge at most locations (except New Zealand, where there is a $500 charge per person). The make of bikes provided varies by location. SEE BIKE CHOICES.
Helmets are required and are made available to you at no charge. We encourage you to bring your own.
We would be pleased to give you referrals upon request.
SMALL TOURS/TOUR CANCELLATIONS
It sometimes happens that there are too few participants for us to feasibly run a tour. In that event, your deposit or payments may be transferable to a future tour. Be sure to check with our office as to the status of your tour before making any non-refundable travel payments. Please also know that as a courtesy to our guests, we will run a tour with as few as four participants, and if you are unwilling to be part of a small group, you need to advise us at least 90 days prior to the start of your tour (120 days prior to the start of the Florida Keys tour, the Chile tour and the Bike & Barge tours; 150 days prior to the Vietnam Adventure tour).
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