Cancellations

CANCELLATION POLICY – Florida Keys Tours

If you cancel your Florida Keys tour reservation, your cancellation fee will be determined as follows:

  • If you cancel 90 or more days prior to the start of your tour, there is no cancellation fee.
  • If you cancel between 0 and 89 days prior to the start of your tour, all tour payments will be forfeited.

CANCELLATION POLICY – Bike & Barge Tours

If you cancel your Bike & Barge tour reservation, your cancellation fee will be determined as follows:

  • If you cancel 100 or more days prior to the start of your tour, there is no cancellation fee.
  • If you cancel between 60 and 100 days prior to your tour, we will refund 50% of your payments.
  • If you cancel between 0 and 59 days prior to the start of your tour, all tour payments will be forfeited.

CANCELLATION POLICY – For all other 2019 tours

If you cancel your tour reservation, your cancellation fee will be determined as follows:

  • If you cancel 60 or more days prior to the start of your tour, there is no cancellation fee.
  • If you cancel between 45 and 59 days prior to the start of your tour, you will forfeit 50% of all tour payments.
  • If you cancel between 0 and 44 days prior to the start of your tour, all tour payments will be forfeited.CANCELLATION POLICY – For Vietnam 2020 toursIf you cancel your tour reservation, your cancellation fee will be determined as follows:
    • If you cancel 120 or more days prior to the start of your tour, there is no cancellation fee.
    • If you cancel between 60 and 89 days prior to the start of your tour, you will forfeit 50% of all tour payments.
    • If you cancel between 0 and 59 days prior to the start of your tour, all tour payments will be forfeited.

CANCELLATION POLICY – For Vietnam 2020 tours

If you cancel your tour reservation, your cancellation fee will be determined as follows:

  • If you cancel 120 or more days prior to the start of your tour, there is no cancellation fee.
  • If you cancel between 60 and 119 days prior to the start of your tour, you will forfeit 50% of all tour payments.
  • If you cancel between 0 and 59 days prior to the start of your tour, all tour payments will be forfeited.

CANCELLATION POLICY – For all other 2020 tours

If you cancel your tour reservation, your cancellation fee will be determined as follows:

  • If you cancel 90 or more days prior to the start of your tour, there is no cancellation fee.
  • If you cancel between 60 and 119 days prior to the start of your tour, you will forfeit 50% of all tour payments.
  • If you cancel between 0 and 59 days prior to the start of your tour, all tour payments will be forfeited.

TRIP CANCELLATION INSURANCE

Please purchase Trip Cancellation Insurance since we are unable to make any exceptions to our cancellation policy – even for personal emergencies. Trip Cancellation Insurance covers the cost of your Discovery Bicycle tour and other travel expenses in case you cancel for any number of reasons. Compare prices and policies for different insurers at insuremytrip.com or apply directly with Generali Travel Insurance at 800-348-9505 or at www.generalitravelinsurance.com/get-a-quote.html?partner=20181015, and we get a small commission if you use this link and book with Generali (or tell them our code of 20181015).

Canadian citizens will find Trip Cancellation Insurance at www.travelguard.ca.